FAQ

Frequently Asked Question

Ask whatever you want to know from us

How can I make sure that I have made a purchase?
You will receive a confirmation email or text message once your order is confirmed. If you do not receive that email, you can contact our customer support.
When will my order be processed?
Your order will take one or two business days to be processed.
Will I receive the same product I see in the picture?
Yes, we have made every effort to display the most accurate image of the outfits in high resolution. The products in the pictures are most similar to the ones you will be getting.
What payment method can be used to buy my outfit?

You can find payment methods mentioned on the order page. You can pick the most suitable method. We accept payment through mastercard, PayPal, and visa card.

What if the outfit I want is out of stock?
Your order can only be placed on the ‘Available’ items as we mention clearly if a product is out of stock.
Do I need to have an account to shop with you?
You do not need an account on our website to purchase outfits. However, if you do sign up for our newsletters, you can stay updated about our latest collection and discount offers.
Is my personal data kept secure?
Your personal information is kept confidential. We understand that it’s our responsibility to keep your data secure. So, we do not rent or sell your personal information and make sure it stays secure.
Will I receive an email every time I place an order with you?
Yes, you will receive a confirmation email every time you place an order.
How can I leave feedback on your store?
Our packaging comes with a QR code. You can simply scan it and give your review. It will help us improve your overall shopping experience.