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Terms and Conditions

The Process of Your Product Delivery

  • Once you place your order, you will receive an email with a tracking link.
  • You can also log in to your account to track your order.
  • If you haven’t received a shipping confirmation email yet it means we’re probably getting your order together. We’ll send you an email once it leaves the warehouse and you can track it.

Exchange and Return Policies

If you want to return an item, you can return it and we will refund you your payment. We are confident in the quality we offer so, we will not mind return requests if they fall under the following conditions:

Conditions for Returning an Item

  • You can return the product within 14 days.
  • Items should be in their original condition as received.
    Please do not detach the tags before returning any product.
  • Make sure the product you want to return does not have any sort of odor.
  • You cannot return damaged or used items.

How Can I Return an Item?

If you wish to return a product, here is the procedure you want to follow:

  • Contact our customer support
  • Send the product in its original condition
  • After making sure it’s not used, we will give you a refund.

Exchange Policies

Can I exchange my product for another one? We don’t offer an exchange on returned products. You will be issued a refund for any returned product. If you want a different product, you can get it by placing a new order.

Request for alterations (Exclusively for MMD Store)

If you want alterations in your custom outfit, we will happily do that. All you need to do is to contact our customer support. We will assist you as soon as possible.

Customers’ data protection:Your privacy is important to us and we take responsibility for protecting your personal information. Your personal data is kept confidential. We do not barter, sell, rent, or trade email addresses. When you place an order on our site, we collect your name, contact number, credit card information, shipping address, and email address. We use this information only to deliver your order and to communicate with you about it. We will not disclose your information to anybody unless ordered by government authorities.

Jurisdiction

The place of jurisdiction for all disputes with MMDSTORE.CH shall be St. Gallen, Switzerland, subject to any mandatory legal provisions to the contrary.

Have some questions? 

Feel free to contact us via email or call. Team MMD Store will reach out to you as soon as possible.

Contact Us:

MMDSTORE ARSHAD

Happy Shopping!