You will receive a confirmation email or text message once your order is confirmed. If you do not receive that email, you can contact our customer support.

Your order will take one or two business days to be processed.

Yes, we have made every effort to display the most accurate image of the outfits in high resolution. The products in the pictures are most similar to the ones you will be getting.

You can find payment methods mentioned on the order page. You can pick the most suitable method. We accept payment through mastercard, PayPal, and visa card.

Your order can only be placed on the ‘Available’ items as we mention clearly if a product is out of stock.

You do not need an account on our website to purchase outfits. However, if you do sign up for our newsletters, you can stay updated about our latest collection and discount offers.

Your personal information is kept confidential. We understand that it’s our responsibility to keep your data secure. So, we do not rent or sell your personal information and make sure it stays secure.

Yes, you will receive a confirmation email every time you place an order.

Our packaging comes with a QR code. You can simply scan it and give your review. It will help us improve your overall shopping experience.

Please refer to the Size Guide available on each product page before placing your order. If you need additional assistance, our customer support team is happy to help you select the right size.

We accept returns within 14 days of delivery. Items must be unused, in their original condition, with all tags attached, and free from damage or odors. Customized or personalized products cannot be returned unless they arrive damaged or defective.

Orders are carefully prepared before dispatch. Delivery within Switzerland typically takes 5–9 business days, while international orders usually arrive within 7–14 business days. A tracking number will be emailed once your order has been shipped.

For international orders, customs duties, taxes, or import fees may apply depending on your country's regulations. These charges are determined by local customs authorities and are the responsibility of the customer.

We are committed to delivering high-quality products. If your order arrives damaged, defective, or you receive the wrong item, please contact our customer support team as soon as possible. We will review your request and provide an appropriate solution in accordance with our store policies.